Hebrew-speaking Customer Advisor

Your Role  😎 

• Respond efficiently and effectively to all customers´ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client´s products and services
• Deal with all correspondence as required/requested
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job-related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

Your Qualifications 💪 

• Excellent Hebrew level (C1+) both oral and written
• Fluent in English (at least B2 level)
• Prior experience in customer service is a big plus
• Good Computer skills
• Self-motivated, gains satisfaction from providing excellent customer service
• Problem solving abilities, strong logical analytics
• Ability to multi-task, handling multiple assignments simultaneously
• Able to work independently and as a part of the team

The Offer 🤩 

• Excellent remuneration package based on experience, skills and performance
• Bonus system for positive performance
• 3 months probation followed by permanent contract
• Great schedule, Sunday-Thursday typically between 09h-18h
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.

Relocation allowance and support available.